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Frequently Asked Questions
Have questions about our hosting services? Below you’ll find answers to the most common inquiries, from server plans and backups to security and remote access. If you can’t find what you’re looking for, our support team is always ready to help.
What types of hosting plans do you offer for projects and experiments?
We offer shared, VPS, and dedicated hosting plans tailored for testing, development, and research purposes.
How can I upgrade or downgrade my server plan?
You can easily change your plan through your account dashboard. Upgrades are instant, while downgrades may require a short processing time.
Is there a backup system in place for my data, and how often is it performed?
Yes, some of our plans offer automated backups performed daily to ensure your data is safe and recoverable.
Can I access my server remotely, and what protocols are supported?
Remote access is available via SSH for Linux servers and RDP for Windows servers.
How do I monitor resource usage like CPU, RAM, and storage?
You can monitor real-time usage directly from the control panel or via our API for automated tracking.
Are there any restrictions on software or applications I can run on the servers?
Generally, you can run any software allowed by law and our terms of service. Resource-heavy or illegal applications may be restricted.
What steps should I take if my server experiences downtime or connectivity issues?
First, check the server status on the dashboard. If the issue persists, contact support immediately for assistance.
How is security handled for hosting, including data protection and user access?
Servers are secured with firewalls, regular updates, and optional two-factor authentication to protect data and access.